Managed Detection and Response Provider Needed for Mid-Sized Business

A mid-sized business is evaluating managed detection and response providers for continuous monitoring of approximately 420 endpoints, Microsoft 365, cloud infrastructure and selected network security devices. The objective is to improve detection, investigation and response coverage outside internal IT operating hours.

The provider should include onboarding, telemetry integration, 24/7 monitoring, alert triage, investigation, containment guidance, threat hunting and regular reporting. Proposals should identify supported technologies, service levels, pricing model, contract term, implementation timeline and optional incident-response retainers.

Published by the B2Base based on common business procurement needs.

The service must provide documented 24/7 analyst coverage and clearly defined severity, notification and escalation targets. Integration must support the buyer’s existing endpoint, identity, email and cloud platforms without forcing unnecessary replacement. The provider must explain data retention, hosting region, access controls, audit logging and subcontractor use. Reports should include incidents, response actions, trends, coverage gaps and recommended control improvements.